We welcome new NHS patients to our London based GP practice. Our mission is to shorten the patient's journey, add value to every point of contact and achieve definitive resolution at the earliest opportunity.
Registration is straightforward and can be done in-person or online via this website.
We aim to deliver an excellent local service and to ensure that your health is our priority. If you don't yet have access to your online account, you can request access here.
Please also feel free to provide feedback on our services using the form below.
We require a completed NHS GSM1 form, which you can quickly complete online using the button below. All registrations will be processed within 48 hours.
We recommend that you request access to your online account so that you can then link the NHS app to your records.
You will then be able to more easily manage your appointments, request prescriptions, amend contact details and view your medical records.
The Practice operates an initial phone appointment system where you can discuss your concern with a clinician who will determine if a face to face appointment is needed.
Your assigned clinician (GP, Pharmacist or Advanced Nurse Practitioner) is capable of diagnosing your condition, and prescribing medication or booking referrals if required. All Pharmacists and Advanced Nurse Practitioner are prescribers and are supported by a GP onsite to ensure you have a definitive resolution of your query on the day.
Appointments can be made during the practice opening times through our trained Healthcare support workers (receptionist/telephonist). This will ask you about your condition over the phone, or when you come and see us on site at reception, so that they can guide you to the correct clinician.
Prescriptions are sent directly to your chosen pharmacy. Please allow 48 hours before collection and do not request items that you do not need.
Repeat prescriptions are available for a set period of time until the review date and these can be issued by the practice receptionist if the clinician has already reviewed and authorised. This can be done for you over the phone.
You can order your repeat prescription online, by calling the practice or by handing a written request in at reception.
Our customer services team look forward to receiving your feedback so that we can improve our service to all of our patients. This includes complaints. Please select the relevant circles below to provide your feedback:
We appreciate kind comments and love reading about your positive experiences. We will receive a notification if you post to either of the following sites:
Compliments or complaints submitted in your review are dealt with confidentially. Reviews, positive or negative, left on third-party sites such as Google are publicly visible. We may use the contact details provided to deal with certain positive or negative reviews. We take negative reviews very seriously and often have a duty of care to investigate these in detail.
We also run a Patient Participation Group to enable our patient community to feedback via regular surveys and you can request to take part in focussed campaigns by completing the following form: Patient Participation Group
