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Disclaimer
Every effort is taken to ensure that the information published on this website is accurate and informative.
This website is provided for information only. It is not intended to replace a consultation with an appropriately qualified medical practitioner. Neither the Practice nor any of its sub-contractors can accept responsibility for any loss, damage or injury that arises from the use of this website.
Links are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.
We make every effort to ensure that this website is available 24 hours a day, 365 days a year. However, we cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.
Privacy Policy
Dr Jefferies and Partners registered with NHS and ICO registration Z5305261, located at 292 Munster Road SW6 6BQ and part of the NWL Care Commissioning Service. This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this.
If you have any concerns or require information on how we process your personal data, including the contact details we have for you, please call us on 02073851965.
You can also contact the NWL DPO Service by email on: nwl.infogovernance@nhs.net
We take seriously our responsibilities as Data Controllers for the processing and safekeeping of your personal information.
- Data Protection Act 2018
- UK General Data Protection Regulation (GDPR)
- Human Rights Act
- Common Law Duty of Confidentiality
- NHS Codes of Confidentiality and Information Security
- Health and Social Care Act 2015
- And any successor legislation
For further information, including NHS Constitution, NHS Care Record Guarantee and NHS Digital see the Privacy Policy Supplemental Information.
Health care professionals who provide you with care are required by law to maintain records about your health and any treatment or care you have received within any NHS organisation. These records help to provide you with the best possible healthcare and help us to protect your safety. We may keep your information in written form and/or in digital form.
For more information see the Privacy Policy Supplemental Information.
In the main, we collect personal information about you from you during interactions with our Practice as well as from a number of different sources in the course of managing your health and treating illness. For example, Hospitals, A&E, and specialist consultants.
These records are required to provide you with the best possible healthcare.
Records that this GP Practice may hold about you include the following:
- Details about you, such as your address and next of kin
- Any contact the surgery has had with you, such as appointments, clinic visits, emergency appointments, etc.
- Notes and reports about your health
- Details about your treatment and care
- Results of investigations, such as laboratory tests, x-rays, etc.
- Relevant information from other health professionals, relatives, or your carers
The NHS Digital Code of Practice on Confidential Information applies to all NHS staff and they are required to protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.
All our staff are expected to make sure information is kept confidential and receive regular training on how to do this.
We use reasonable organisational, technical, and administrative measures to protect personal information under our control and in accordance with this privacy policy.
The health records we use may be electronic, on paper or a mixture of both and we use a combination of working practices and technology solutions to ensure that your information is kept confidential and secure. Your digital records are backed up securely in line with NHS standard procedures. We ensure that the physical information we hold is kept in secure locations, is protected by appropriate security and access is restricted to authorised personnel.
Unfortunately, secure transmission of information via the internet cannot be guaranteed due to security threats outside our control and you acknowledge that transmission over the internet is at your own risk.
The table below provides information on the lawful basis for processing your personal data.
Purpose of the processing for the provision of your healthcare |
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Lawful basis for processing for the provision of your healthcare |
These purposes are supported under the following sections of the GDPR: Article 6(1)(e) '...necessary for the performance of a task carried out in the public interest or in the exercise of official authority...'; and Article 9(2)(h) 'necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...' Healthcare staff will also respect and comply with their obligations under the common law duty of confidence. |
Purpose of the processing for medical research and to measure quality of care |
Medical research and to check the quality of care which is given to patients (this is called national clinical audit). We also use patient feedback from surveys or online reviews to monitor service standards. |
Lawful basis for processing for medical research and to measure the quality of care |
The following sections of the GDPR mean that we can use medical records for research and to check the quality of care (national clinical audits): Article 6(1)(e) – 'processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller'. For medical research: there are two possible conditions. Either: Article 9(2)(a) – 'the data subject has given explicit consent...' Or: Article 9(2)(j) – 'processing is necessary for... scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member States law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and interests of the data subject'. To check the quality of care (clinical audit): Article 9(2)(h) – 'processing is necessary for the purpose of preventative...medicine...the provision of health or social care or treatment or the management of health or social care systems and services...' |
Compliance with legal obligations or court order |
These purposes are supported under the following sections of the GDPR: Article 6(1)(c) – 'processing is necessary for compliance with a legal obligation to which the controller is subject...' Article 9(2)(g) – 'processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject;' Schedule 1 part 2 of the Data Protection Act 2018 lists the substantial public interest conditions, of which paragraph 2 states data can be processed when the purpose is for the exercise of function conferred on a person by enactment or rule of law. |
The NHS provides several national health screening programmes to detect diseases or conditions early such as cervical and breast cancer, aortic aneurysm and diabetes. |
The information is shared so that the correct people are invited for screening. This means those who are most at risk can be offered treatment. The following sections of the GDPR allow us to contact patients for screening. Article 6(1)(e) – 'processing is necessary...in the exercise of official authority vested in the controller...' Article 9(2)(h) – 'processing is necessary for the purpose of preventative...medicine...the provision of health or social care or treatment or the management of health or social care systems and services...' |
Improvements in information technology are also making it possible for us to share data with other healthcare organisations for providing you, your family, and your community with better care. For example, it is possible for healthcare professionals in other services to access your health records with your permission when the practice is closed. See the table below for a summary of the organisations that work together to provide a range of health services to you. For further information on each of these organisations, see the Privacy Policy Supplemental Information.
Name of organisation |
Purpose summary |
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Child Health Information |
Child immunisations |
Clinical audit |
Clinical Commissioning Group for clinical audit to monitor the quality of the service provided to patients with long terms conditions |
Clinical Research |
Anonymised data may be used for research purposes |
Improving Diabetes Care and long-term condition management |
To enable focused discussions to take place at practice-led local diabetes and long-term condition management review meetings |
Individual Funding Request |
A request made on your behalf, with your consent, by a clinician, for funding of specialised healthcare |
Invoice Validation |
Using your NHS number to check which Clinical Commissioning Group is responsible for paying for your treatment |
NHS England and Open Exeter |
This list is held in the National Health Application and Infrastructure Services (NHAIS) systems. The data from the NHAIS list is used to update the Personal Demographics Service (PDS). This provides information for hospitals, Public Health England Cancer Screening Programmes, Child Health systems and other health providers making sure that they know their patients' current GP Practice and can access other essential information such as the Summary Care Record. |
Local Information Sharing |
Hammersmith & Fulham Central Primary Care Network (H&F Central PCN), a group of 5 geographically local practices |
National Fraud Initiative - Cabinet Office |
For data, matching is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014 |
National Registries |
National Registries (such as the Learning Disabilities Register) have statutory permission under Section 251 of the NHS Act 2006, to collect and hold service user identifiable information without the need to seek informed consent from each individual service user |
Risk Stratification |
Is a process for identifying and managing patients who have or may be at-risk of health conditions (such as diabetes) or who are most likely to need healthcare services (such as people with frailty) |
Safeguarding |
To ensure that adult and children's safeguarding matters are managed appropriately, access to identifiable information will be shared in some limited circumstances where it's legally required for the safety of the individuals concerned |
Summary Care Record (SCR) |
To support patient care. It contains key information from your GP record. Your SCR provides authorised healthcare staff with faster, secure access to essential information about you in an emergency or when you need unplanned care, where such information would otherwise be unavailable |
Supporting Medicines Management |
NWL Clinical Commissioning Groups use pharmacist and prescribing advice services to support local GP practices |
Supporting Locally Commissioned Services |
CCGs support GP practices by auditing anonymised data to monitor locally commissioned services, measure prevalence and support data quality |
Suspected Cancer |
Data may be analysed in cases of suspected cancer by a number of reputable third-party universities and organisations |
Sharing Vaccination Data during the COVID Pandemic |
We have signed an agreement with our Local Authorities to allow trained Public Health personnel access to a limited amount of patient information |
Partner Organisations - We may also have to share your information, in order to assist in the provision of primary / secondary healthcare (subject to strict agreements on how it will be used), with the following types of organisations: |
Specific details of the organisations with whom we share your data can be seen here: https://www.nwlondonccg.nhs.uk/your-health/your-patient-record. |
Anticoagulation Data managed with INRstar |
This is the software used to support the monitoring of patients who are taking Warfarin. They act as data processors on behalf of our practice for the anticoagulation data recorded on those patients |
Enhanced Data Sharing Module
Our Practice uses the TPP SystmOne software, which means you can choose whether other health and care providers can access your information to help provide you with care. We have drawn up an "allowed list" of local organisations with whom we can share your data (when you register for their services and give them verbal permission to provide your care through a TPP clinical system).
Organisations outside of this allowed group require formal documented permission to see your records. We will send you an SMS or email which you can give to the organisation asking for access which will formally validate your consent.
You can set your own specific permissions (as distinct from the allowed list we have provided). Please see this leaflet for more information
Data Processors
We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.
Cloud Based Hosting for EMIS practices
From 10 June 2019 EMIS Web started migrating practice patient data storage to Amazon Web Services (AWS). The security and governance arrangements for this service have been scrutinised and a Data Protection Impact Assessment (DPIA) was undertaken on behalf EMIS practices.
Third-Party Sites and Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any App) that is available through this Site or to which this Site contains a link. The availability of, or inclusion of a link to, any such site or property on the Site does not imply endorsement of it by us or by our affiliates.
Personal information other than medical data may be processed or stored via destinations outside the UK or European Economic Area, but always in accordance with data protection law and subject to strict safeguards. For example, we work with third parties to use their software platforms to send communication emails to our users.
This site is directed to adults. It is not directed to individuals under the age of 16, and we request that these individuals do not provide personal information through this Site without their parent or guardian support and authorisation.
We manage patient records in line with the Records Management NHS Code of Practice for Health and Social Care which sets the required standards of practice in the management of records for those who work within or under contract to NHS organisations in England, based on current legal requirements and professional best practice.
Rights to object |
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Right to access and correct |
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Retention period |
GP medical records will be kept in line with the law and national guidance. Information on how long records are kept can be found at: https://transform.england.nhs.uk/information-governance/guidance/records-management-code/or contact us at the practice. |
Right to complain |
You have the right to complain to the Information Commissioner's Office. You may follow this link https://ico.org.uk/global/contact-us/ or call the helpline on 0303 123 1113. |
Data we get from other organisations |
We receive information about your health from other organisations that are involved in providing you with health and social care. For example, if you go to hospital for treatment or an operation the hospital will send us a letter to let us know what happens. This means your GP medical record is kept up-to-date when you receive care from other parts of the health service. |
If you are happy for your data to be extracted and used for the purposes described in this privacy notice, then you do not need to do anything.
If you do not want your information to be used for any purpose beyond providing your care, you can choose to opt-out by contacting us at the Practice.
While we respect your decision opt-out, in some circumstances we may still be legally required to use or share your data.
There are two main types of opt-out:
Type 1 Opt-Out
If you do not want information that identifies you to be shared outside the practice, for purposes beyond your direct care, you can register a 'Type 1 Opt-Out'. This prevents your personal confidential information from being used other than in particular circumstances required by law, such as a public health emergency like an outbreak of a pandemic disease. Please talk to a member of staff at your Practice to initiate the type 1 opt-out.
National Data Opt-Out
NHS Digital has created a new opt-out system named the National Data Opt-Out which allows individuals to opt-out of their information being used for planning and research purposes.
If you wish to apply for the National Opt-Out, please go to NHS Digitals website here https://www.nhs.uk/your-nhs-data-matters/
You are responsible for telling the Practice if any of your details (such as your name or address) have changed or if any of your details are incorrect.
We prefer to send you reminders and health screening information by text message, where you provide us with your mobile phone number.
For advice about data protection or to make a complaint you can contact:
Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113, www.ico.org.uk
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